The Voicery Agency Model is designed exclusively for registered agency partners who deliver voice-AI solutions to their clients while maintaining strict data isolation and secure multi-tenant separation.
To ensure clean technical and regulatory separation of customer data, the agency creates a dedicated Voicery account for every client.
Key points:
Each client account remains on the Free Plan, so no payment details are required.
The agency retains full control by creating and managing the login credentials for every client account (e.g. client_1@youragency.com)
This setup keeps every client environment fully isolated while allowing the agency complete administrative access, without the end customer having to store any payment information with Voicery.
Agencies can provide their clients with a fully branded customer dashboard hosted on their own domain or subdomain.
The dashboard gives end customers access to relevant usage data without granting access to the actual Voicery platform.
What the WhiteLabel Dashboard offers:
Custom branding with title, logo, favicon, colors, and menu items
Login directly via your agency’s domain
Clear and structured statistics for assistants and calls
Access to call recordings
Automated call summaries and transcripts
Regular reports sent via your own email domain
Result:
A professional external presence, full transparency for your customers, and a clear separation between the agency backend and the customer-facing view.
Under the Agency Model, the agency handles all billing directly with its clients.
This means:
Full freedom to define your own pricing model (e.g. per-minute rates, fixed packages, retainers)
Create your own minute packages, fixed-price offers or individual retainer models.
Charge your customers any setup fees you choose and define your own margin.
Build clear service tiers and position yourself with attractive agency models.
This allows you to develop pricing structures that perfectly fit your business model and accurately reflect the value of your services.
Since client accounts remain on the Free Plan and cannot purchase minutes themselves, the agency can allocate minutes from its own agency account to any client account as needed.
This gives agencies complete transparency and control over consumption and cost per client, without exposing clients to platform billing.
✅ Flexible pricing and billing options for the agency
✅ Minute rates as low as 10 cents per minute, depending on total volume.
✅ White-label customer dashboard on your own domain
✅ Strict data separation and full control over usage per customer
✅ No payment details required in customer accounts
✅ Ideal for software agencies, service providers, consultants and call centers
✅ 15% discount on our setup service
